Privacy Policy

JPG Privacy Policy

By using and visiting our website and using our service you agree to this privacy policy.  We respect the privacy of visitors to our site and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. This privacy policy will explain how the Japanese Pharmaceutical Group (JPG) uses the personal data we collect from you when you use our website.

What data do we collect?

The JPG collects the following data:

  • Personal identification information (name and email (required) and company or professional body (optional))
  • Contact request message

How do we collect your data?

You directly provide the JPG with the data we collect. We collect data and process this when you;

  • Voluntarily complete the contact form online

How will we use your data?

The JPG collects your data so that we can;

  • Respond to your enquiry with further information relevant to the membership services offered by the JPG
  • To follow-up on your enquiry as would be reasonable business practice to ascertain if enquiry has been dealt with satisfactorily and no further information required
  • Notify you if your request is not relevant to the activities of the JPG and redirect you where appropriate
  • Direct your enquiry to the appropriate member company and/or authorities if message received is related to a safety issue of a specific product provided by a member company. We will notify you that this has been passed on and to whom the enquiry has been redirected
  • Unidentified analytics data is used to help us improve our website
  • We will not sell, rent or trade your personal information to others

How do we store your data?

The JPG take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

The JPG will keep your personal identification information and contact message data for a period of one year. Once this time period has expired we will delete your data by removing all emails and details from our system.


JPG will not send you information other than in response, and relevant follow-up, to your voluntary completion of contact enquiry form. You have the right to request we do not contact you further at any time.

What are your data protection rights?

JPG would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request the JPG for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that JPG correct any information you believe is inaccurate. You also have the right to request JPG to complete information you believe is incomplete.

The right to erasure, restriction of or objection to processing – You have the right to request that JPG erase, restrict, or object, to processing your personal data, under certain conditions.

The right to data portability – You have the right to request that JPG transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email


JPG does not use cookies other than Google Analytics on the website

We set these to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and pages they have visited. Read Google’s overview of privacy and safeguarding data

Privacy policies to other websites

The JPG website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website you should read their privacy policy.

Changes to our privacy policy

JPG keeps its privacy policy under regular review and places any updates on this web page. The privacy policy was last updated January 2023.

How to contact us

If you have any questions about JPG privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us;

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that JPG has not addressed your concern satisfactorily, you may contact the Information Commissioners Office.

Email via website:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF

Helpline number: 0303 123 1113